Technology architecture, not a helpdesk with a logo
C4X Technology Architects: who we are, what we do, and why our approach to mid-market IT is different from a typical MSP.
C4X was founded in 2015 by a group of engineers who thought the standard managed service provider model had it backwards: clients dealing with account managers instead of the people who actually design and run their systems. We built C4X around direct engagement with solution architects from day one, and that structure is still how we operate.
Today C4X works with teams across Australia, Fiji, the Philippines, Malaysia, Moldova and Argentina, supporting clients from single-site operations through to organisations running hundreds of staff across multiple countries. As we move deeper into mid-market and multi-site engagements, and into acquiring stakes in other MSPs under our partner model, the underlying approach has not changed: technical depth first, sales layer second.
Vision
To be the technology partner mid-market Australian organisations turn to when the stakes are real, not just when something breaks.
Mission
Design and run infrastructure, security and automation that hold up under real operating conditions, and be straightforward about how and why we built it that way.
What we do
C4X delivers managed IT, cloud infrastructure, cyber security, modern device management, automation and disaster recovery for organisations across automotive, biomedical and healthcare, education, construction, real estate, hospitality, finance and professional services. We run our own AI infrastructure, including local LLM inference on owned hardware, and build agentic automation in-house rather than reselling a vendor add-on, which matters most for clients like schools and healthcare providers who need client data to stay inside infrastructure they control.
What makes us different
Most MSPs resell a vendor stack and call it a solution. C4X builds the pieces that vendor stacks do not cover: custom integrations between platforms that were never meant to talk to each other, purpose-built automation replacing manual processes, and infrastructure decisions made by the same people who will be on call when something goes wrong. Our Technical Notes page documents a few of these builds in detail.
We are also moving into MSP acquisitions ourselves, taking a majority stake in owner-operated MSPs while the existing team keeps running day to day. See Partner with C4X for how that works.
Our Team
The people behind C4X Technology Architects.
Dina Gofman
Fractional CFODina is a Chartered Accountant who serves as C4X’s fractional CFO through Your Folio, her own financial coaching and virtual CFO practice. She trained at KPMG auditing financial services clients, then spent over a decade leading project finance and financial transformation at Westpac, Thales Australia, IAG, and nbn Australia before founding Project Accounting Australia and Your Folio. She holds an Executive MBA from AGSM and is a graduate of the AICD Company Directors Course.
Leo Raikhman
Director / Co-FounderLeo co-founded C4X in 2015 after running Core IT Services as CTO and founding one of Australia's early desktop-as-a-service cloud businesses. He's spent two decades across virtualisation, systems integration, and disaster recovery, holding certifications in TOGAF, Citrix, and Microsoft productivity platforms, and today leads C4X's technology direction across cloud, AI, and automation, working with teams across Australia, Fiji, the Philippines, Malaysia, Moldova, and Argentina.
Mohammed Dean
Chief Executive OfficerMohammed joined C4X as COO in 2020 after leading implementation and service delivery at XCentral, and before that ran IT for Rockpool Dining Group and Flower Power Group. He holds a Masters in Project Management from the University of Wollongong and a Bachelor of Engineering in Electronics and Computing from QUT.
Bryn Loftus
Chief Technology OfficerBryn has been with C4X for nearly eight years, moving from Technical Consultant to Solutions Architect to CTO. Before C4X he was an Infrastructure Engineer at iCita designing IaaS/PaaS platforms on Huawei, VMware, and Citrix, and spent a decade in pre-sales consulting and technical account management for MSPs including WintonIT and IT Easy, with contract work along the way on enterprise voice and datacentre projects for HSBC, Telstra, and Rabobank. He holds a Bachelor of Information Technology from UTS.
Con Megremis
Chief Relationship OfficerCon leads sales and business development at C4X. He built his career across IT support, VoIP, and systems integration roles before moving into business development, including nine years at FUJIFILM Upstream Solutions and a stint as NSW Area Manager for Commander Business, bringing both the technical and commercial sides of IT to how C4X builds client relationships.
Vas Duraisamy
Chief Operations OfficerVas spent over 16 years in application support and service delivery before joining C4X, including seven years as Application Support Lead at Kindred Group plc, working across proactive monitoring, incident and problem management with tools like Splunk, Grafana, and the ELK stack. He holds a Professional Scrum Master certification and a background in C#, Python, and PowerShell.
Danielle Zafiriou
Service Delivery ManagerDanielle drives efficiency across the platforms and internal processes that keep C4X running. She joined in 2023 after several years in connectivity and operations roles at Luxury Escapes and Flight Centre Travel Group, bringing a background in large-scale operational systems to how C4X runs internally.
Jovan Toledo
Service Desk LeadJovan leads C4X’s Service Desk. He spent nearly a decade at Optum progressing from technical support analyst to Tech Support Manager, overseeing incident, problem, and change management for a global support team, before managing IT operations end-to-end at AMBICO Australia. He holds a background in ITSM and service delivery and is based in Cebu, Philippines.
Nicolas Zafiriou
In MemoryNico was warm, generous, and deeply loved by everyone at C4X. His memory continues to shape how this company shows up for the causes that matter to our team, including our ongoing partnership with Pankind, The Australian Pancreatic Cancer Foundation, formed in his honour. Read more on our Partnering with Pankind page.